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— Insights

So…What does Auralis LLC do?

· Jennifer Moore

So…what does Auralis LLC do? This has been a question I’ve been asked - and, admittedly, dreaded.

Because if people are still asking, it means I haven’t figured out how to communicate what Auralis actually does succinctly.

But as an engineer turned small business owner, I can’t say I’m surprised. I’m wired to problem solve, not for marketing.

Still, answering this question is part of constructing the runway between what Auralis does and the value we deliver.

So…what does Auralis LLC do?

🛫 Project Management

Let’s say an airport is expanding a concourse but doesn’t have enough in-house capacity to manage it on top of day-to-day operations. That’s where Auralis steps in.

We work alongside the owner to establish the program structure - defining how decisions get made, where risks lie, and how information is communicated. We facilitate goal-setting and visioning workshops, build out the governance framework, and then manage the project through planning, design, construction, and into operations.

Auralis Project Management Services include:

Developing project schedules, budgets, and work plans

Leading cross-functional teams and stakeholder coordination

Supporting procurement

Managing contractor performance

Regular reporting on schedule, budget, and risk

Managing project turnover and operational readiness

Auralis brings structure, clarity, and organization to keep complex aviation projects moving forward.

Curtainwall panels being lifted into place by a telehandler at O’Hare Terminal 5. Glazing going up at O’Hare Terminal 5, the building’s sheathing still exposed.

🛫 Airline Technical Representation (ATR)

Most airports have airline use and lease agreements (AULAs) with their signatory carriers. Those carriers help fund airport projects but rarely have the resources to monitor crucial project details at every airport.

That’s where the ATR comes in.

On a concourse expansion, for example, Auralis serves as the liaison and single point of contact between the airport and airlines to streamline coordination on crucial operational and safety requirements - from the gate envelope and ramp layout to back-of-house space and technology needs.

Auralis ATR services include:

Facilitating communication and collaboration between airlines, airports, and project teams.

Identifying potential risks early and recommending practical, cost-effective solutions.

Representing the airline’s interests during design, construction, and commissioning.

Providing technical review of designs and specifications to ensure alignment with airline needs.

Supporting operational readiness and a smooth transition into service.

We ensure the facility works for airline operations - efficiently, safely, and within the approved scope.

The ramp tower position at O’Hare’s central deicing facility, looking out over the airfield. A widebody aircraft at an O’Hare Terminal 3 gate, surrounded by ground support equipment.

🛫 Stakeholder Coordination

Even the most “simple” airport project - say an HVAC replacement - has a myriad of impacts on operations, passengers, and tenants.

Auralis spearheads this coordination by developing a communication and shutdown plans that minimize disruptions and maintain a safety environment.

Auralis Stakeholder Coordination includes: • Creating clear graphics and exhibits showing what’s happening, what’s impacted, and when • Facilitating coordination between the project, facilities, operations, and security • Developing passenger communication and signage plans • Ensuring tenants, including airlines, know when systems - like comm rooms or gate podiums will be affected • Building contingency plans to keep people and systems moving

Auralis ensures all work is executed per the approved and communicated plan.

An aircraft at an O’Hare Terminal 5 gate with a construction tower crane working behind it. Orange and white barricades closing off pavement repairs on the airfield at O’Hare.

🛫 Owner’s Representation

As an Owner’s Representative, Auralis acts as your advocate - your boots on the ground and behind the scenes.

We represent your interests throughout every phase of the project to ensure it’s delivered on time, within budget, and aligned with your operational goals.

For example, if an airline club is under construction, we’ll manage the details like coordinating vendor installs, roof penetrations or verifying there’s no radar interference - the behind-the-scenes work that keeps a project running without delays.

Auralis Owner’s Rep services include:

Managing scope, schedule, and budget on behalf of the owner

Overseeing contractor and designer performance

Reviewing solicitations, contracts, and design documents

Identifying risks early and facilitating proactive resolutions

Monitoring construction progress and compliance

Supporting closeout and transition to operations

We safeguard your investment and ensure your project goals stay in focus.

Shoring and scaffolding inside the A43 club buildout at Detroit. A gutted interior at O’Hare Terminal 5, crews working among bare columns and overhead services.

🛫 Operational Readiness, Activation & Transition (ORAT)

Before a new airport facility opens, Auralis ensures that everyone - from gate agents to maintenance staff - are ready to operate confidently on day one.

Our ORAT services include: • Coordinating system testing and commissioning activities • Developing operational and staff training materials • Conducting readiness drills and simulations • Supporting issue resolution and lessons-learned documentation

We don’t just build facilities; we make sure people are ready to operate them effectively.

Millwork being set in the A43 club at Detroit, a worker in a safety vest at the counter.

🛫 Aviation Support Services

Auralis is intentionally versatile. Our team has sat in many seats in the aviation world - airport owner, airline technical representative, planner, and project manager - which gives us a 360° understanding of airport environments.

Here are just a few examples of our Aviation Support Services: • Updating snow and airfield priority maps • Developing deicing operations manuals and training tools • Refreshing or writing tenant design standards • Assisting with terminal and cargo area planning • Providing data analysis, SOP creation, graphics, and technical writing support

Our support services flex to your needs, no matter the size or scope of your project.

A quiet concourse corridor with overhead wayfinding signage. An aircraft at a gate seen from ramp level, ground equipment in the foreground.

The Bottom Line

At Auralis, we don’t just manage projects - we solve problems.

From planning through operations, our role is to ensure airports and airlines execute their goals and projects efficiently and collaboratively.

We bridge the technical and operational worlds - translating complex challenges into practical and easy to implement solutions.

Because airports don’t just build infrastructure.

They build experiences - for passengers, employees, and communities.

And Auralis is here to help improve those experiences, one project at a time.

Need help with a project? Reach out to us HERE and we’ll get a call set-up to see how we can help solve your unique challenge.

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Moving aviation projects forward.

Whether you’re planning a terminal expansion, managing a complex capital program, or preparing for opening day - Auralis is ready to help.

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